Senior Manager, Member Strategy

Rest Industry Super

Sydney, Australia
Not specified; not specified; benefits include hyb...
On-site
Superannuation or financial services experience
Customer strategy and growth expertise
Data-led retention strategy development
The role is responsible for shaping member and employer acquisition and retention strategies aligned with the group's purpose

Job Summary

  • The role is responsible for shaping member and employer acquisition and retention strategies aligned with the group's purpose.
  • Rest offers hybrid working, gender-neutral 16 weeks paid parental leave, and income protection insurance as part of its benefits package.
  • Candidates must demonstrate deep understanding of the superannuation regulatory environment and ability to translate enterprise strategy into actionable plans.

Matching Summary

The role is responsible for shaping member and employer acquisition and retention strategies aligned with the group's purpose.

Salary

Not specified; Not specified; Benefits include hybrid working, 16 weeks paid parental leave, and income protection insurance

Skills & Requirements

Must-have

  • Superannuation or financial services experience
  • Customer strategy and growth expertise
  • Data-led retention strategy development
  • Stakeholder management at senior level
  • Market trend and competitor analysis

Nice-to-have

  • Human-centered design (HCD) experience
  • AI and digital mindset passion
  • Consulting background in problem solving
  • Experience with Voice of Customer analysis
  • Collaborative leadership style

Key Requirements

  • Relevant Business, Commerce or Finance degree
  • Demonstrable experience within superannuation or financial services
  • Right to work in Australia required

Work Rights

Must have right to work in Australia

Tailored Resume

Cover Letter