On-site Customer Service Representative - Somerville, Ma

Sharecare

Somerville, MA, US
Base: $20.00ph; bonus/equity: not specified; benef...
High school diploma required
Medical records experience required
Hipaa regulations knowledge preferred
Sharecare is a digital healthcare company delivering software and tech-enabled services to improve care quality and outcomes

Job Summary

  • Sharecare is a digital healthcare company delivering software and tech-enabled services to improve care quality and outcomes.
  • The Customer Service Representative answers inbound calls from members and providers while accurately recording communications and troubleshooting issues.
  • This role requires local residency in Somerville, MA, and involves maintaining strict adherence to HIPAA regulations and medical record protocols.

Matching Summary

Sharecare is a digital healthcare company delivering software and tech-enabled services to improve care quality and outcomes.

Salary

Base: $20.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High School Diploma required
  • Medical records experience required
  • HIPAA regulations knowledge preferred
  • Inbound call handling skills
  • Microsoft Word and Outlook proficiency

Nice-to-have

  • Ability to thrive in fast-growing environment
  • Strong multi-tasking capabilities
  • Excellent communication and rapport building
  • Experience with ROI request processes

Key Requirements

  • High School Diploma
  • Local to Somerville, MA
  • Medical records experience
  • Understanding of HIPAA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter