Unisys is seeking a Workforce Management (WFM) Analyst to oversee the end-to-end implementation of the FSR (WFM) Cycle, including forecasting, capacity planning, staffing, and reporting. The ideal candidate will possess experience in WFM tools, strong analytical skills, and the ability to collaborate effectively within a team
Job Summary
The role is responsible for managing the end-to-end implementation of the FSR (WFM) Cycle including forecasting, capacity planning, staffing, scheduling, and reporting.
Candidates must possess strong exposure to building long, medium, and short-term forecasts while predicting trends based on historical information.
Success in this position requires advanced Excel and macro experience alongside a sound understanding of WFM metrics and key performance drivers.
Matching Summary
Match Score: 85
Unisys is seeking a Workforce Management (WFM) Analyst to oversee the end-to-end implementation of the FSR (WFM) Cycle, including forecasting, capacity planning, staffing, and reporting. The ideal candidate will possess experience in WFM tools, strong analytical skills, and the ability to collaborate effectively within a team.
Skills & Requirements
Must-have
End-to-end FSR WFM cycle implementation
Advanced Excel and Macro experience
Long, Medium, and Short-term forecasting
Capacity planning and staffing solution development
FTE and budget building knowledge
Nice-to-have
Six Sigma trained certification preferred
Strong people management and communication skills
Experience with virtual environment service delivery
Proactive trend analysis and deviation spotting
Collaboration with Solution Architects
Key Requirements
2-4 years relevant experience
Bachelor's degree in Commerce, Business Mgmt, Math, Statistics, or Engineering
Certification in Work Force management tools like Aspect, IEX, or Genesys