Second Purser (pax)

Norwegian Cruise Line

Guest experience enhancement
Inbound and outbound vessel clearance
Passenger visa requirements
Ensuring staff training, development and knowledge throughout concession outlets is maintained at optimum levels to facilitate the guests’ experience

Job Summary

  • Ensuring staff training, development and knowledge throughout concession outlets is maintained at optimum levels to facilitate the guests’ experience.
  • Inbound and outbound clearance of vessel, passenger visa requirements, maintaining port requirements files, pre arrival advise to port agents, manifest distribution and port telex.
  • Trains, coaches and leads crew to consistently superior levels of performance; Communicates standards of performance to employees; Ensures adherence to the company defined appraisal system.

Matching Summary

Ensuring staff training, development and knowledge throughout concession outlets is maintained at optimum levels to facilitate the guests’ experience.

Skills & Requirements

Must-have

  • Guest experience enhancement
  • Inbound and outbound vessel clearance
  • Passenger visa requirements
  • Port requirements maintenance
  • Financial transaction control
  • Crew training and development

Nice-to-have

  • Pro-active problem solving
  • Positive work environment creation
  • Pride in work
  • Outgoing personality
  • Open minded and flexible

Key Requirements

  • Microsoft Office Suite
  • Fidelio Cruise
  • Micros Fidelio Point of Sale
  • Hospitality Background required
  • Travel industry experience required
  • Previous shipboard experience required
  • Excellent administrative skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter