Gcs Service Design – Service Design Manager

AstraZeneca

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Service opportunity discovery and shaping
Service design architecture
Data-driven validation and piloting
** AstraZeneca is seeking a Service Design Manager to lead the design and mobilization of enterprise services that enhance patient impact and operational sustainability. The role involves collaborating with various internal teams to identify service opportunities, architect designs, validate prototypes, and prepare for implementation with clear KPIs. **

Job Summary

  • You will lead the design & mobilization rigor and cross-functional alignment that powers enterprise service transformation.
  • Your work will translate opportunities into standardized, repeatable, and measurable services that improve how we deliver medicines and operate sustainably.
  • We pair cutting-edge science with digital, data, and design, empowering you to take smart risks and back them with strong governance.

Matching Summary

Match Score: 75

** AstraZeneca is seeking a Service Design Manager to lead the design and mobilization of enterprise services that enhance patient impact and operational sustainability. The role involves collaborating with various internal teams to identify service opportunities, architect designs, validate prototypes, and prepare for implementation with clear KPIs. **

Skills & Requirements

Must-have

  • Service opportunity discovery and shaping
  • Service design architecture
  • Data-driven validation and piloting
  • Implementation readiness planning
  • Stakeholder engagement and visualization

Nice-to-have

  • Shared services or enterprise transformation background
  • Design and visualization tools proficiency
  • Executive stakeholder engagement skills
  • Data storytelling and continuous improvement

Key Requirements

  • Proven experience identifying and shaping service opportunities
  • Expertise in architecting service designs
  • Proficiency in data-driven validation
  • Strong capability in developing implementation readiness
  • Demonstrated ability to translate complex ways of working

Work Rights

Not specified

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