Salesforce is seeking a Senior Manager/Director of Operations for their Missionforce Customer Success Group, dedicated to revolutionizing U.S. national security operations with AI-powered workflows. The ideal candidate will have extensive experience in project management and leadership, particularly within defense and intelligence sectors, while embodying Salesforce's commitment to innovation and customer success
Job Summary
Missionforce is Salesforce's dedicated business unit revolutionizing U.S. national security operations with AI-powered workflows.
The role supports growth and transformation initiatives by managing key business aspects and driving cross-functional coordination.
Salesforce offers benefits supporting work-life balance and career growth, including AI tools to accelerate impact.
Matching Summary
Match Score: 85
Salesforce is seeking a Senior Manager/Director of Operations for their Missionforce Customer Success Group, dedicated to revolutionizing U.S. national security operations with AI-powered workflows. The ideal candidate will have extensive experience in project management and leadership, particularly within defense and intelligence sectors, while embodying Salesforce's commitment to innovation and customer success.
Salary
Base: $143,400 - $261,500 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
Skills & Requirements
Must-have
Operational rigor in business management
Cross-functional project coordination
Executive communications and reporting
Stakeholder engagement and influence
Agile development leadership experience
Foundation in Salesforce platform
Nice-to-have
Consulting experience in client environments
Experience with U.S. Department of Defense or Intelligence Community
Background in defense or aerospace industries
Project Management Professional (PMP) certification
Understanding of SaaS business model
Key Requirements
7+ years managing complex projects or Agile teams
5+ years people leadership for Director level
Must be U.S. citizen living on U.S. soil without dual citizenship
Ability to meet customer and government screening standards