Base: $17.00ph; bonus/equity: not specified; benef...
On-site
1+ years call center experience
Must live in florida
Hipaa compliance knowledge
EyeCare Partners is seeking a Patient Relations Specialist to serve patients and providers through effective communication and appointment scheduling. The role requires a customer-focused individual with at least a year of relevant experience, preferably in a medical office or call center
Job Summary
EyeCare Partners is the nation's leading provider of clinically integrated eye care with a mission to enhance vision and improve lives.
The Patient Relations Specialist will handle inbound and outbound calls to schedule appointments, capture patient information, and address customer needs while ensuring KPI goals are met.
This fully remote position offers paid training and requires candidates to maintain a quiet workspace suitable for handling confidential company information.
Matching Summary
Match Score: 75
EyeCare Partners is seeking a Patient Relations Specialist to serve patients and providers through effective communication and appointment scheduling. The role requires a customer-focused individual with at least a year of relevant experience, preferably in a medical office or call center.
Salary
Base: $17.00/HR; Bonus/Equity: Not specified; Benefits: Paid Remote Training
Skills & Requirements
Must-have
1+ years call center experience
Must live in Florida
HIPAA compliance knowledge
Medical office experience preferred
Nice-to-have
Optometric or ophthalmic experience
Strong problem-solving skills
Flexible shift availability
Dependable transportation for travel
Key Requirements
High School diploma or GED required
Proof of right to work in US required
Favorable background check result required
Work Rights
Must provide proof of identity and right to work in the United States