Bilingual Italian/english Customer Care Specialist

TaskUs

Not specified; not specified; comprehensive benefi...
Fully remote
Bilingual italian c1/c2/native and english b2/c1
1-2 years customer or technical support experience
Experience with help desk or it functions
The role requires providing world-class service to customers accurately, efficiently, and respectfully across voice, chat, and email channels

Job Summary

  • The role requires providing world-class service to customers accurately, efficiently, and respectfully across voice, chat, and email channels.
  • TaskUs prioritizes employee well-being through competitive salaries, comprehensive benefits, and a People First culture focused on growth.
  • Candidates must demonstrate strong problem-solving skills with the customer's interest and satisfaction as the primary goal.

Matching Summary

The role requires providing world-class service to customers accurately, efficiently, and respectfully across voice, chat, and email channels.

Salary

Not specified; Not specified; Comprehensive benefits packages mentioned

Skills & Requirements

Must-have

  • Bilingual Italian C1/C2/Native and English B2/C1
  • 1-2 years customer or technical support experience
  • Experience with help desk or IT functions
  • Strong verbal and written communication skills
  • Ability to work independently in a remote team

Nice-to-have

  • Social media savvy
  • Problem-solving and critical thinking passion
  • Adaptability to process changes
  • Collaborative team player mindset
  • Fast-paced environment experience

Key Requirements

  • Minimum 1-2 years in Customer Support or Technical Support
  • Must pass background screening
  • Proficiency with Microsoft Office and external systems

Work Rights

Not specified

Tailored Resume

Cover Letter