Npmc Operational Technician Ii

GEICO

Fredericksburg, VA, US
Hybrid (3 days in office)
Support critical output systems
Test and validate customer communications
Drive process improvements
GEICO is seeking a highly analytical and technically curious Systems Analyst for their National Print Mail Center (NPMC) in Fredericksburg, VA. This hybrid role focuses on supporting critical output systems, ensuring the accuracy of customer communications, and driving process improvements

Job Summary

  • The National Print Mail Center (NPMC) plays a critical role in delivering millions of customer communications each year for GEICO, and this role sits at the intersection of technology, data, and large-scale production operations.
  • Responsibilities include supporting critical output systems, testing and validating customer communications, driving process improvements, collaborating across teams, and supporting high-volume production operations.
  • GEICO offers a rewarding career with personalized development programs, industry-leading training, a comprehensive Total Rewards program, and workplace flexibility.

Matching Summary

Match Score: 85

GEICO is seeking a highly analytical and technically curious Systems Analyst for their National Print Mail Center (NPMC) in Fredericksburg, VA. This hybrid role focuses on supporting critical output systems, ensuring the accuracy of customer communications, and driving process improvements.

Skills & Requirements

Must-have

  • Support Critical Output Systems
  • Test and Validate Customer Communications
  • Drive Process Improvements
  • Collaborate Across Teams
  • Support High-Volume Production Operations
  • data servers and network connections

Nice-to-have

  • analytical and technically curious
  • solving complex problems
  • improving systems
  • working with high-volume data
  • dynamic teams
  • winning mindset

Key Requirements

  • Proven attention to detail
  • strong critical thinking
  • effective problem-solving skills
  • Experience in writing business requirements & test plans
  • Proficiency with Microsoft Office products
  • follow complex instructions
  • resolve conflicts or facilitate conflict resolution
  • strong organization/priority setting skills
  • learn and apply large amounts of technical and procedural information
  • follow processes that have been published
  • communicate in a clear, concise, professional oral or written manner
  • be on call for production support 24x7
  • concentrate and demonstrate a capacity for learning technical concepts
  • adapting to new technologies quickly

Work Rights

Not specified

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