Customer Experience Advisor | S1 | Retail Banking | Ayr Branch

Santander UK

Ayr, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Deliver outstanding customer service
Assist with day-to-day transactions
Answer customer calls
Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey

Job Summary

  • Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey.
  • For our customers, you’ll be more than just the friendly face and voice of Santander; you’ll be a listener and problem solver.
  • Starting salary of £25,000 plus a £500 annual cash allowance to spend on our great range of benefits.

Matching Summary

Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days' holiday plus bank holidays, pension, healthcare, protection, share plans, staff product discounts, wellbeing support, family leave, volunteering opportunities

Skills & Requirements

Must-have

  • deliver outstanding customer service
  • assist with day-to-day transactions
  • answer customer calls
  • protect customers against fraud

Nice-to-have

  • go above-and-beyond for customers
  • flexible, can-do approach
  • openness to broad range of activities
  • grow, adapt and change

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter