Bilingual (spanish) Teller - Fells Point Branch

MTB (M&T Bank)

Baltimore, MD, United States
Base: $19.00 - $28.84 hourly; bonus/equity: not sp...
On-site
Bilingual spanish and english communication
Accurate transaction processing
Digital customer engagement
Specializes in branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions

Job Summary

  • Specializes in branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Educate customers through shoulder-to-shoulder digital demonstrations and identify self-service opportunities.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Matching Summary

Specializes in branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.

Salary

Base: $19.00 - $28.84 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Spanish and English communication
  • Accurate transaction processing
  • Digital customer engagement
  • Lobby management
  • Customer needs identification
  • Problem resolution

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking

Key Requirements

  • High school diploma or equivalent
  • Minimum 6 months customer service experience
  • Data entry and/or cash handling experience
  • Ability to fluently communicate in Spanish and English
  • Proficiency in internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter