The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Job Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch.
Matching Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Skills & Requirements
Must-have
Customer service orientation
Intermediate - Advanced English level
Ability to work under constant changes
Strong computer navigation skills
Ability to communicate effectively
Reliable with strong attention to detail
Nice-to-have
Passion for doing good
Active listening and troubleshooting
Thinking outside the box
Tolerance of repetitive work
Team member and independent work
Key Requirements
6 months minimum of experience in Call center customer service