Operations Manager In Us Life & Annuities

DXC Technology

12-15 years us insurance operations experience
5-7 years leadership role experience
Strong people management capabilities
Lead and manage a diverse team of Subject Matter Experts while building a culture of ownership and accountability

Job Summary

  • Lead and manage a diverse team of Subject Matter Experts while building a culture of ownership and accountability.
  • Ensure consistent adherence to SLAs, KPIs, and contractual obligations across all operational processes.
  • Collaborate with quality, training, and workforce management teams to identify inefficiencies and drive process optimization.

Matching Summary

Lead and manage a diverse team of Subject Matter Experts while building a culture of ownership and accountability.

Skills & Requirements

Must-have

  • 12-15 years US Insurance operations experience
  • 5-7 years leadership role experience
  • Strong people management capabilities
  • Data-driven decision-making skills
  • Client relationship management

Nice-to-have

  • Cross-functional collaboration skills
  • Automation and digital transformation support
  • Inclusive environment fostering
  • Continuous learning culture building

Key Requirements

  • Graduate degree in any stream
  • LOMA / ALMI / FLMI certifications preferred
  • Six Sigma Green Belt or Lean Certification advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter