The role involves receiving, reviewing, and processing customer orders, RFQs, and exceptions while ensuring accurate flow-downs to supply chain and quality teams
Job Summary
The role involves receiving, reviewing, and processing customer orders, RFQs, and exceptions while ensuring accurate flow-downs to supply chain and quality teams.
Collins Aerospace is a leader in technologically advanced solutions for the global aerospace and defense industry where customers are at the core of the business.
Candidates must be decision-oriented, able to digest large amounts of data quickly, and open to non-traditional working hours including second shift.
Matching Summary
The role involves receiving, reviewing, and processing customer orders, RFQs, and exceptions while ensuring accurate flow-downs to supply chain and quality teams.
Skills & Requirements
Must-have
Bachelor's degree or 6 years experience
Resolve customer complaints and problems
Proficient in MS Excel PowerPoint Word
Process customer orders RFQs and exceptions
Communicate with internal departments timely
Nice-to-have
SAP knowledge preferred
Manufacturing setup experience
ACE Six Sigma continuous improvement
Database manipulation and VBA skills
Ability to train and develop others
Key Requirements
Bachelor's degree OR 6 years relevant experience
Experience resolving customer complaints
Strong numerical written and verbal communication skills