Collection Specialist (temporary 1y) @ing Bank

ING Bank Romania

Romania
Not specified; not specified; monthly benefit budg...
Hybrid
Experience in banking collections or credit management
Strong listening and negotiation skills
Knowledge of retail and business banking credit products
The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and empathy

Job Summary

  • The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and empathy.
  • Responsibilities include managing outbound and inbound phone communication, assessing non-payment risks, and establishing realistic payment commitments.
  • The company offers a hybrid working model, continuous learning opportunities, and internal mobility across ING worldwide.

Matching Summary

The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and empathy.

Salary

Not specified; Not specified; Monthly benefit budget included

Skills & Requirements

Must-have

  • Experience in banking collections or credit management
  • Strong listening and negotiation skills
  • Knowledge of retail and business banking credit products

Nice-to-have

  • Empathetic and solution-oriented approach
  • Ability to work in a collaborative team environment
  • Proactive and responsible mindset

Key Requirements

  • Educational background in economics, finance, or related field
  • Good command of English language
  • Solid Microsoft Office capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter