Agente De Mesa De Ayuda - Nivel 1

UNISYS AUSTRALIA PTY LIMITED

Bogota, Colombia
Remote user support
First-level software and hardware solutions
Reporting in english
The role involves remote support for international users via phone, chat, and email

Job Summary

  • The role involves remote support for international users via phone, chat, and email.
  • You will address first-level requirements related to software and hardware.
  • The position is based in Bogota with a permanent contract and rotating hours.

Matching Summary

The role involves remote support for international users via phone, chat, and email.

Skills & Requirements

Must-have

  • Remote user support
  • First-level software and hardware solutions
  • Reporting in English

Nice-to-have

  • Experience in technical support
  • Ability to escalate cases
  • Rotating work hours

Key Requirements

  • Technical or technological degree in ICTs
  • Minimum 2 years of technical support experience
  • English proficiency A2 - B1

Work Rights

Not specified

Tailored Resume

Cover Letter