Base: $15 to $17 ph; bonus/equity: monthly uncappe...
Customer service excellence
Team leadership and coaching
Loan and pawn transaction processing
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance and 401(k) with company match
Job Summary
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance and 401(k) with company match.
As a Retail Shift Manager, you will provide outstanding customer service, build solid customer relationships, and lead team members through coaching and hands-on involvement.
The role includes completing a 5-week paid training program with a raise upon completion and opportunities to advance to Store Manager in Training with additional leadership training.
Matching Summary
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance and 401(k) with company match.
Salary
Base: $15 to $17 per hour; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount
Skills & Requirements
Must-have
Customer service excellence
Team leadership and coaching
Loan and pawn transaction processing
Store opening and closing procedures
Strong negotiation skills
Time-management and prioritization
Nice-to-have
Knowledge of pawned items
Sales background
Bilingual communication
Structured leadership training
Career advancement opportunities
Key Requirements
High school diploma or GED
Minimum 1 year supervisory or team lead experience