The Senior ServiceNow Administrator will be a key contributor within the ServiceNow Platform Engineering team, based in Hyderabad, supporting day-to-day operations and ensuring platform stability and security
Job Summary
The Senior ServiceNow Administrator will be a key contributor within the ServiceNow Platform Engineering team, based in Hyderabad, supporting day-to-day operations and ensuring platform stability and security.
WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves in a supportive and inclusive environment.
The role involves continuous improvement, collaboration with multiple teams, and staying current with ServiceNow platform updates and best practices to support innovation and efficiency.
Matching Summary
The Senior ServiceNow Administrator will be a key contributor within the ServiceNow Platform Engineering team, based in Hyderabad, supporting day-to-day operations and ensuring platform stability and security.
Skills & Requirements
Must-have
ServiceNow ITSM modules expertise
Platform configuration and maintenance
Incident and request management
User and group management
Basic scripting with JavaScript and Glide
Performance monitoring and troubleshooting
Nice-to-have
ServiceNow Certified System Administrator
ITIL v4 Foundation certification
Experience with Automated Test Framework
Exposure to Agile or DevOps environments
Strong documentation and communication skills
Collaboration with developers and business teams
Key Requirements
5+ years ServiceNow administration experience
Bachelor’s degree in IT or related field
ServiceNow Certified System Administrator preferred