Relationship Support Executive

jobs.barclays

Sunderland, United Kingdom
Not specified
Proven track record of service excellence
Exceptional problem-solving skills
Excellent verbal and written communication
Barclays is seeking a Relationship Support Executive to provide administrative and analytical support to the sales team, focusing on maintaining customer relationships and enhancing sales processes. The ideal candidate will have a strong understanding of the payments industry, excellent communication skills, and a proven ability to solve complex customer challenges

Job Summary

  • The role provides administrative, operational, and analytical support to sales teams to ensure smooth sales processes and strong customer relationships.
  • You will collaborate with Relationship Managers to deliver exceptional client outcomes while proactively identifying opportunities for improvement within the payments industry.
  • Success in this position requires a deep understanding of payment processes and the ability to translate complex information into clear messages for customers.

Matching Summary

Match Score: 85

Barclays is seeking a Relationship Support Executive to provide administrative and analytical support to the sales team, focusing on maintaining customer relationships and enhancing sales processes. The ideal candidate will have a strong understanding of the payments industry, excellent communication skills, and a proven ability to solve complex customer challenges.

Skills & Requirements

Must-have

  • Proven track record of service excellence
  • Exceptional problem-solving skills
  • Excellent verbal and written communication
  • Understanding of payments industry processes
  • Proficient in Microsoft Office

Nice-to-have

  • Experience in portfolio management
  • Previous payments or customer support experience
  • Good understanding of issuing and acquiring products
  • Ability to prioritize multiple client relationships

Key Requirements

  • Demonstrated understanding of payments industry
  • Proficiency in Microsoft Office and IT systems
  • Track record of delivering service excellence

Work Rights

Not specified

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