Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions
Job Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions.
The role involves creating, organizing, and coordinating technical content, collaborating with SMEs and development teams to produce user-friendly materials and training content.
The position requires managing multiple complex projects, mentoring junior staff, and contributing to global best practices and style guides.
Matching Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions.
Skills & Requirements
Must-have
Technical writing for manuals and publications
Collaboration with development teams
Project management of multiple assignments
Research and interview subject matter experts
Creation of user-friendly educational content
Nice-to-have
Mentoring junior team members
Consultative-focused writing
Use of multimedia in documentation
Global style guide development
Key Requirements
Minimum 6 years relevant writing experience
High School Diploma or Equivalent
Preferred Master's Degree in Technical Communications or related field
Minimum 2 years finance industry experience preferred