Omnichannel Crm Trainee (emiratisation)

Chalhoub Group

Dubai, United Arab Emirates
On-site
Salesforce marketing cloud (sfmc)
Customer lifecycle journeys
Email/sms/whatsapp templates
As a CRM Trainee, you will support the setup and day-to-day management of automated customer lifecycle journeys and help with the technical operations of Salesforce Marketing Cloud (SFMC)

Job Summary

  • As a CRM Trainee, you will support the setup and day-to-day management of automated customer lifecycle journeys and help with the technical operations of Salesforce Marketing Cloud (SFMC).
  • You will learn how customer lifecycle marketing works end-to-end, how to operate SFMC tools, and CRM best practices including QA, tracking discipline, documentation, and stakeholder coordination.
  • Chalhoub Group is committed to empowering UAE Nationals and fostering local talent, offering diverse career paths, competitive benefits, and a people-at-heart culture rooted in diversity, equity, and inclusion.

Matching Summary

As a CRM Trainee, you will support the setup and day-to-day management of automated customer lifecycle journeys and help with the technical operations of Salesforce Marketing Cloud (SFMC).

Skills & Requirements

Must-have

  • Salesforce Marketing Cloud (SFMC)
  • Customer lifecycle journeys
  • Email/SMS/WhatsApp templates
  • Journey Builder setup
  • Audience/Data Extensions
  • Campaign testing and QA

Nice-to-have

  • Curious and proactive mindset
  • Organized and reliable
  • Comfortable with technical teams
  • Growth mindset and learning
  • Stakeholder coordination

Key Requirements

  • Emirati candidates
  • Eager to grow, innovate, and contribute

Work Rights

Emirati candidates preferred

Tailored Resume

Cover Letter