Sr. Member Services Representative

State Employees' Credit Union

Not specified
Broad knowledge of branch operations
Excellent critical thinking skills
Ability to resolve member complaints
The State Employees' Credit Union is seeking a Senior Member Services Representative who embodies the credit union philosophy of "People Helping People." This role requires extensive knowledge of branch operations, strong problem-solving skills, and the ability to mentor junior staff, aimed at enhancing member service and ensuring compliance with policies

Job Summary

  • Join a team that believes in the credit union philosophy of 'People Helping People'. The Senior Member Services Representative assists in training and mentoring staff while ensuring compliance with policies. This role requires excellent problem-solving skills and a commitment to member satisfaction.

Matching Summary

Match Score: 85

The State Employees' Credit Union is seeking a Senior Member Services Representative who embodies the credit union philosophy of "People Helping People." This role requires extensive knowledge of branch operations, strong problem-solving skills, and the ability to mentor junior staff, aimed at enhancing member service and ensuring compliance with policies.

Skills & Requirements

Must-have

  • Broad knowledge of branch operations
  • Excellent critical thinking skills
  • Ability to resolve member complaints

Nice-to-have

  • Positive attitude towards members
  • Effective listener and communicator
  • Engagement with community

Key Requirements

  • High school diploma or GED equivalent
  • Minimum of 4 years related experience
  • Must complete Credit Unions Core Module Program

Work Rights

Not specified

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