Senior Analyst - Customer Support With Turkish (secondment)

Land Securities Group

Gdynia, Poland
Base: zł79,000 - zł118,600; bonus/equity: eligible...
Business level english and turkish fluency
Customer service experience
Financial or it industry experience
The Customer Support Executive will be providing effective and polite support to customers in relation to their product or service by Phone, Chat and Email

Job Summary

  • The Customer Support Executive will be providing effective and polite support to customers in relation to their product or service by Phone, Chat and Email.
  • LSEG is committed to offering competitive Compensation and Benefits.
  • Join us and be part of a team that values innovation, quality, and continuous improvement.

Matching Summary

The Customer Support Executive will be providing effective and polite support to customers in relation to their product or service by Phone, Chat and Email.

Salary

Base: zł79,000 - zł118,600; Bonus/Equity: Eligible for Annual Bonus Plan; Benefits: LSEG Benefits program

Skills & Requirements

Must-have

  • Business level English and Turkish fluency
  • Customer service experience
  • Financial or IT industry experience
  • Analytical and problem-solving skills
  • Ability to learn products and markets

Nice-to-have

  • Positive client-centric demeanor
  • Detail-oriented
  • Proactive communication
  • Flexibility in working hours

Key Requirements

  • Business level English and Turkish
  • University qualification in finance or business
  • Customer service or contact center experience preferred
  • Financial or IT industry experience desirable
  • Knowledge of desktop offerings is an advantage

Work Rights

Not specified

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