Customer Service Supervisor

DNATA SINGAPORE PTE. LTD.

D17 Loyang, Changi, 50 AIRPORT BOULEVARD CIAS BLDG 819658
Sgd 2,900 - 4,200 / monthly pm
On-site
Holidays
Leadership
Passenger handling
DNATA Singapore is seeking a Customer Service Supervisor to oversee operations at the lost and found counter in a dynamic airport environment. The ideal candidate will possess strong leadership skills and a thorough understanding of airport operations, particularly in customer service and baggage handling

Job Summary

  • The Supervisor is responsible for ensuring smooth operations and exceptional service delivery at the lost and found counter
  • The Supervisor possesses a thorough understanding of airport and airline operations and familiarity with lost and found procedures for baggage handling systems
  • He/she also acts as a service ambassador for the organization and lead the team to resolve customer service situations and regain passenger confidence

Matching Summary

Match Score: 85

DNATA Singapore is seeking a Customer Service Supervisor to oversee operations at the lost and found counter in a dynamic airport environment. The ideal candidate will possess strong leadership skills and a thorough understanding of airport operations, particularly in customer service and baggage handling.

Salary

SGD 2,900 - 4,200 / Monthly

Skills & Requirements

Must-have

  • Holidays
  • Leadership
  • Passenger Handling
  • Microsoft Office
  • Airport Operations Management

Nice-to-have

  • Baggage Lost And Found Operations
  • Coverage Analysis
  • Conflict Resolution
  • Terminal Operations Management
  • Aircraft Turnaround Coordination
  • Supervisory Training
  • Experience Design
  • Baggage Services Management

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter