Transportation Services Agent - Part Time

Old Dominion Shipping Inc

Thomasville, NC, United States
Respond to customer inquiries
Handle high volumes of emails and calls
Provide ltl, 4848, 698, 699 rates
The Transportation Services Agent provides exceptional customer service to both internal and external customers via phone and email

Job Summary

  • The Transportation Services Agent provides exceptional customer service to both internal and external customers via phone and email.
  • Primary Responsibilities include responding to customer inquiries, providing rate estimates, scheduling pickups, and assisting with claims processing.
  • The company offers great health benefits, a 401k retirement plan with company match, and tuition reimbursement.

Matching Summary

The Transportation Services Agent provides exceptional customer service to both internal and external customers via phone and email.

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Handle high volumes of emails and calls
  • Provide LTL, 4848, 698, 699 rates
  • Process new customer website registrations
  • Uphold service standards

Nice-to-have

  • Innovative solutions
  • Exceed expectations
  • Family Spirit
  • Dynamic team environment
  • Work-life balance

Key Requirements

  • High school diploma or equivalent
  • Customer service experience
  • Proficiency in Windows, Outlook, and Microsoft Word
  • Strong understanding of freight operations
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter