Product Support Analyst

TP ICAP

New York, United States
$95k- $105k ph
Fix protocol support
Linux/unix administration
Windows server administration
The TP ICAP Group is a world leading provider of market infrastructure, connecting clients to superior liquidity and data solutions

Job Summary

  • The TP ICAP Group is a world leading provider of market infrastructure, connecting clients to superior liquidity and data solutions.
  • This role will be responsible for front-to-back support duties on the Fixed Income platform, including daily support, member configuration, and testing of new functionality.
  • We are building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute.

Matching Summary

The TP ICAP Group is a world leading provider of market infrastructure, connecting clients to superior liquidity and data solutions.

Salary

$95k- $105k

Skills & Requirements

Must-have

  • FIX protocol support
  • Linux/Unix administration
  • Windows Server administration
  • SQL database querying
  • Networking troubleshooting
  • Fixed Income products and flows

Nice-to-have

  • Customer service orientation
  • ITIL framework experience
  • Message-based architecture support
  • Order Management System experience
  • Programming or scripting skills

Key Requirements

  • Technical degree
  • Hands-on support experience in financial institution
  • Working knowledge of Unix/Linux environments
  • Working knowledge of MSSQL, Oracle, Sybase, MySQL/Maria DB
  • Working knowledge of Windows Server environments
  • Working knowledge of network problems (firewall/routing)

Work Rights

Not specified

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