Sr. Service Engineer

Rolls-Royce Group

Mankato, MN, USA
Base: $94,160 - $153,010 annually; bonus: discreti...
8d/a3 methodology application
Customer quality kpi tracking
Product failure investigation
This position serves as the primary point of contact for assigned customers on quality topics and guides the company towards exceeding respective customer quality metrics

Job Summary

  • This position serves as the primary point of contact for assigned customers on quality topics and guides the company towards exceeding respective customer quality metrics.
  • The role involves investigating product failures using 8D/A3 methodology to determine root causes and implementing long-term corrective actions.
  • Rolls-Royce offers a comprehensive Total Rewards package including base pay, discretionary bonus, health insurance, and a 401(k) retirement savings plan with company match.

Matching Summary

This position serves as the primary point of contact for assigned customers on quality topics and guides the company towards exceeding respective customer quality metrics.

Salary

Base: $94,160 - $153,010 annually; Bonus: Discretionary bonus plan available; Benefits: Health, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • 8D/A3 methodology application
  • Customer quality KPI tracking
  • Product failure investigation
  • Corrective action implementation

Nice-to-have

  • Strong initiative and teamwork
  • Excellent communication skills
  • Knowledge of engine components
  • Proficient with MS Office Suite

Key Requirements

  • Bachelor's degree in Engineering or related field
  • 5 years experience with large industrial equipment
  • Authorized to work in US without sponsorship

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter