Yacht Service Specialist

Four Seasons Hotels Ltd

Miami, Florida, USA
Hybrid
Timely and efficient request response
Personalized service and recognition
Guest coordination and handover
The Yacht Service Specialist will support the pre-cruise guest service experience team by responding to guest requests and coordinating for seamless handover

Job Summary

  • The Yacht Service Specialist will support the pre-cruise guest service experience team by responding to guest requests and coordinating for seamless handover.
  • This role involves working with local Destination Management Companies (DMC’s) to customize arrangements and ensure guest satisfaction.
  • Four Seasons offers a competitive salary, comprehensive benefits, excellent training, and opportunities to experience their hotels through an employee travel program.

Matching Summary

The Yacht Service Specialist will support the pre-cruise guest service experience team by responding to guest requests and coordinating for seamless handover.

Skills & Requirements

Must-have

  • timely and efficient request response
  • personalized service and recognition
  • guest coordination and handover
  • customize touring arrangements
  • highest level of hospitality
  • strong email and telephone communication

Nice-to-have

  • adaptability and flexibility
  • genuine heart and connection
  • push ourselves to new heights
  • recognizing familiar faces

Key Requirements

  • 3+ years in luxury travel
  • luxury cruise industry experience preferred
  • Bachelor’s Degree preferred
  • Tourism and Hospitality degree preferred
  • experience delivering destination experiences

Work Rights

Not specified

Tailored Resume

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