The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders
Job Summary
The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.
Key responsibilities include processing emergency service requests, managing debit memo requests for invoicing, and maintaining master data in SAP and Salesforce.
Solenis offers a competitive compensation package, comprehensive benefits including meal vouchers, life insurance, private medical care, holiday allowance, and annual bonuses.
Matching Summary
The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.
Skills & Requirements
Must-have
Service Requests Management
SAP and Salesforce proficiency
Customer invoicing
Third-party purchase orders
Fluent in French and English
Nice-to-have
Customer-centric mindset
Adaptable and problem-solver
Strong interpersonal skills
Service-oriented attitude
Key Requirements
Minimum 2 years of prior administrative experience