Senior Renewals Representative, Account Based Vn

AUTODESK TLV

Vietnam
Not specified
High-volume renewal cycles
Customer procurement interaction
Crm and renewal tracking systems
Autodesk is seeking a Senior Renewals Representative for their Vietnam office to optimize renewal workflows and enhance customer satisfaction. The role involves engaging with Account Executives, mentoring others, and utilizing CRM systems to prevent churn and drive seat expansions

Job Summary

  • The Senior Renewals Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners.
  • This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.
  • Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Matching Summary

Match Score: 85

Autodesk is seeking a Senior Renewals Representative for their Vietnam office to optimize renewal workflows and enhance customer satisfaction. The role involves engaging with Account Executives, mentoring others, and utilizing CRM systems to prevent churn and drive seat expansions.

Skills & Requirements

Must-have

  • High-volume renewal cycles
  • Customer procurement interaction
  • CRM and renewal tracking systems
  • Inside sales experience
  • Account management experience
  • Customer success experience

Nice-to-have

  • Customer-first mindset
  • Advanced automation workflows
  • Strategic analysis skills
  • Cross-functional team leadership
  • Vietnamese language proficiency

Key Requirements

  • 3+ years experience
  • Bachelor's degree or equivalent
  • Vietnamese market coverage

Work Rights

Not specified

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