Customer Banking Specialist - Mona Vale (12 Months Contract)

Commonwealth Bank

Mona Vale, Sydney, Australia
On-site
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist in our Mona Vale Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Mona Vale Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the Customer Banking Specialist in our Mona Vale Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Support for Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • 12 Months Contract
  • Part Time Roster (18 hours per week)
  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter