Directeur Adjoint - Opérations Soutien Ventes

beneva.ca

Hybrid
Group insurance experience
Team coaching and development
Process optimization skills
You will manage operations and team performance to ensure operational efficiency and service quality for external partners

Job Summary

  • You will manage operations and team performance to ensure operational efficiency and service quality for external partners.
  • The role requires acting as a resource person for complex situations while ensuring rigorous management of partner requests based on KPIs.
  • You will actively participate in continuous process improvement initiatives to enhance operational efficiency and the partner experience.

Matching Summary

You will manage operations and team performance to ensure operational efficiency and service quality for external partners.

Skills & Requirements

Must-have

  • Group insurance experience
  • Team coaching and development
  • Process optimization skills
  • French and English fluency
  • KPI management expertise

Nice-to-have

  • Change agent mindset
  • Cross-functional collaboration
  • Continuous improvement focus

Key Requirements

  • University degree in relevant field
  • Minimum 3 years relevant experience
  • At least 2 years in group insurance
  • Advanced proficiency in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter