Our goal is to help people get their lives back through ongoing support during their return-to-work journey
Job Summary
Our goal is to help people get their lives back through ongoing support during their return-to-work journey.
You will manage a portfolio of workers compensation claims and liaise with injured workers, employers, and their treating health practitioners.
EML provides career opportunities and great employee benefits, including flexibility to work from home and comprehensive learning and development opportunities.
Matching Summary
Our goal is to help people get their lives back through ongoing support during their return-to-work journey.
Skills & Requirements
Must-have
Manage portfolio of worker's compensation claims
Liaise with injured workers and employers
Provide customer focused and empathetic service
Manage end-to-end outcomes for cases
Work within legislation and compliance guidelines
Nice-to-have
Thrive on working in a team environment
Proactive, self-motivated and creative
High attention to detail and organizational skills
Willingness to go above and beyond
Key Requirements
Previous experience in medical, hospitality, retail or corporate field
Specialising in customer service is highly desirable