Field Service Support Technician - Taptone

ETM Inc

North Falmouth, MA, US
Base: $50,600.00-$67,500.00; bonus/equity: not spe...
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5 years repair or technical support experience
Electro-mechanical troubleshooting skills
Extensive travel to customer sites
** Teledyne Technologies is seeking a Field Service Support Technician for their TapTone division in North Falmouth, MA. The role involves diagnosing, servicing, and installing container inspection systems while providing technical support and ensuring optimal system performance, requiring extensive travel across North America. **

Job Summary

  • Teledyne TapTone is a global leader in container inspection technology delivering innovative solutions for food and beverage manufacturers.
  • Service Technicians serve as the backbone of installation, technical support, and maintenance operations across North America and internationally.
  • The role requires hands-on work with sophisticated electro-mechanical equipment to ensure optimal system performance and seamless customer experiences.

Matching Summary

Match Score: 75

** Teledyne Technologies is seeking a Field Service Support Technician for their TapTone division in North Falmouth, MA. The role involves diagnosing, servicing, and installing container inspection systems while providing technical support and ensuring optimal system performance, requiring extensive travel across North America. **

Salary

Base: $50,600.00-$67,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5 years repair or technical support experience
  • electro-mechanical troubleshooting skills
  • extensive travel to customer sites
  • U.S. passport required for international travel
  • ability to lift 50 pounds equipment

Nice-to-have

  • experience with Salesforce CRM tools
  • customer-facing technical support background
  • collaborative team player in extended service
  • proven ability to train customers on operations

Key Requirements

  • Minimum 5 years in repair or technical support
  • Associate's Degree in mechanical or electrical engineering preferred
  • Must be a US Person (citizen, national, LPR, etc.)
  • Strong electrical and software troubleshooting abilities

Work Rights

Must be a US Person (Citizen, National, LPR, Asylee, or Refugee)

Tailored Resume

Cover Letter