Cys - Junior Cyber Security Service Manager - Csc

Leonardo Worldwide Corporation

Roma, Italy
Hybrid
Supervise managed security services delivery
Manage sla compliance and service improvement
Conduct periodic service reviews with clients
Leonardo Worldwide Corporation is seeking a Junior Cyber Security Service Manager for their Rome location. The role focuses on supervising managed services, liaising with clients, and driving continual service improvements within the Cyber & Security Solutions business area

Job Summary

  • The role involves supervising the effective and efficient delivery of managed security services while ensuring strict adherence to contractual SLAs.
  • The successful candidate will act as the primary interface for clients, coordinating technical verticals and leading periodic service review meetings.
  • This position requires managing critical incident escalations and overseeing the on-boarding process for new security service activations.

Matching Summary

Match Score: 85

Leonardo Worldwide Corporation is seeking a Junior Cyber Security Service Manager for their Rome location. The role focuses on supervising managed services, liaising with clients, and driving continual service improvements within the Cyber & Security Solutions business area.

Skills & Requirements

Must-have

  • Supervise managed security services delivery
  • Manage SLA compliance and service improvement
  • Conduct periodic service reviews with clients
  • Coordinate incident escalation management
  • Execute service on-boarding activities
  • Produce and maintain technical deliverables

Nice-to-have

  • Experience in Cyber Security technical roles
  • Consulting or PMO background preferred
  • Strong analytical and problem-solving skills
  • Proactive team working approach
  • Willingness to travel for short/medium durations

Key Requirements

  • STEM degree or equivalent education
  • Basic knowledge of SOC and Digital Center services
  • Familiarity with NIST frameworks
  • English language proficiency level B1 or higher
  • Junior seniority level experience

Work Rights

Not specified

Tailored Resume

Cover Letter