Noc Engineer

Megaport (Australia) Pty Limited

Mexico City, Mexico
**
Resolving technical network issues
Diagnosing and resolving network incidents
Maintaining stability of production network
** Megaport is seeking a NOC Engineer in Mexico City to resolve technical network issues while collaborating with global teams. The ideal candidate should have experience in network operations and a passion for customer service, contributing to a supportive and innovative tech culture. **

Job Summary

  • Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other.
  • This role will be responsible for resolving technical network issues, thinking creatively to identify and implement solutions, and delivering exceptional support experiences to customers.
  • As a NOC Engineer, part of your focus will be on efficiently diagnosing and resolving network incidents and customer-escalated issues through tickets, delivering technical solutions.

Matching Summary

Match Score: 75

** Megaport is seeking a NOC Engineer in Mexico City to resolve technical network issues while collaborating with global teams. The ideal candidate should have experience in network operations and a passion for customer service, contributing to a supportive and innovative tech culture. **

Skills & Requirements

Must-have

  • resolving technical network issues
  • diagnosing and resolving network incidents
  • maintaining stability of production network
  • resolving complex network incidents
  • delivering technical solutions

Nice-to-have

  • collaborative, supportive, and fun environment
  • problem solvers, pixel pushers, code slingers
  • customer-focused team
  • continuous learning
  • innovation and reliability

Key Requirements

  • experienced engineer
  • work authorization in Mexico

Work Rights

Not specified

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