Ppc Technical Product Support(tps) Engineer

Applied Materials

Hwaseong, South Korea
Not specified; not specified; benefits include hea...
**
Technical support for customer escalations
Fleet performance and mtbf analysis
Eco review and documentation generation
** Applied Materials is seeking a PPC Technical Product Support Engineer for their Hwaseong, South Korea location. The role focuses on providing technical support for customer equipment, requiring a blend of problem-solving skills and engineering expertise. **

Job Summary

  • The role serves as the primary technical focal point between Applied Materials and customers for escalations, fleet performance, and system installations.
  • Candidates will provide critical Alpha and Beta site support for testing new hardware, software, and processes on customer tools.
  • The position requires generating performance metrics like MTBF and Availability while ensuring field implementation of technical improvements.

Matching Summary

Match Score: 75

** Applied Materials is seeking a PPC Technical Product Support Engineer for their Hwaseong, South Korea location. The role focuses on providing technical support for customer equipment, requiring a blend of problem-solving skills and engineering expertise. **

Salary

Not specified; Not specified; Benefits include health and wellbeing programs

Skills & Requirements

Must-have

  • technical support for customer escalations
  • fleet performance and MTBF analysis
  • ECO review and documentation generation
  • system installation and calibration support
  • Beta site support for new hardware

Nice-to-have

  • strong interpersonal communication skills
  • ability to present at customer level
  • experience with process data analysis
  • collaborative team environment focus
  • willingness to travel 20% of time

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems with multiple information sources
  • Experience presenting difficult or sensitive information to stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter