Senior Event Manager

Dow Event Center

Philadelphia, PA, United States
Customer service and hospitality
Event planning and production
Communication and logistical requirements
The Senior Event Manager manages the success of meetings and conventions requiring facilities of the Pennsylvania Convention Center by independently coordinating and directing the delivery of services to large conventions, exhibitions, and consumer shows

Job Summary

  • The Senior Event Manager manages the success of meetings and conventions requiring facilities of the Pennsylvania Convention Center by independently coordinating and directing the delivery of services to large conventions, exhibitions, and consumer shows.
  • Provide exceptional customer service, hospitality, and prompt attention to the customer’s needs, while managing multiple events and phases of event production.
  • Works extended/irregular hours including nights, weekends and holidays as needed, and is accessible 24 hours per day in the event of an emergency impacting assigned events.

Matching Summary

The Senior Event Manager manages the success of meetings and conventions requiring facilities of the Pennsylvania Convention Center by independently coordinating and directing the delivery of services to large conventions, exhibitions, and consumer shows.

Skills & Requirements

Must-have

  • customer service and hospitality
  • event planning and production
  • communication and logistical requirements
  • facility rules and regulations
  • problem anticipation and resolution
  • monitor and supervise facility set-up

Nice-to-have

  • energetic and forward-thinking
  • high ethical standards
  • professional image and attitude
  • collaboration with partners

Key Requirements

  • Bachelor’s Degree in hospitality, business, facility management or related field
  • Minimum 3 years of experience in hospitality/customer service
  • Minimum 3 years of event planning/production experience
  • Certified Meeting Planner (CMP) - preferred
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Working knowledge of event booking software

Work Rights

Not specified

Tailored Resume

Cover Letter