Technical Support Specialist, Platform

rippling

Remote, , US
Base: 20.00 - 23.00 usd ph; bonus/equity: equity i...
Remote
Technical support domain experience
Customer issue resolution
Crm system documentation
Rippling provides a unified platform to manage HR, IT, and Finance systems for businesses worldwide

Job Summary

  • Rippling provides a unified platform to manage HR, IT, and Finance systems for businesses worldwide.
  • The Technical Support team ensures seamless customer experiences by offering expert guidance and swift resolutions.
  • Rippling offers competitive salary, benefits, equity, and is committed to diversity, inclusion, and reasonable accommodations.

Matching Summary

Rippling provides a unified platform to manage HR, IT, and Finance systems for businesses worldwide.

Salary

Base: 20.00 - 23.00 USD per hour; Bonus/Equity: Equity included; Benefits: Competitive benefits

Skills & Requirements

Must-have

  • Technical support domain experience
  • Customer issue resolution
  • CRM system documentation
  • Product knowledge maintenance
  • Communication skills in technical environment
  • Work shift between 9am to 6pm PST

Nice-to-have

  • Collaborative team environment
  • Continuous learning and development
  • Customer-centric approach
  • Adaptability to changing duties
  • Problem-solving passion

Key Requirements

  • 1-4 years technical support experience
  • Bachelor’s degree or relevant experience in quantitative fields
  • Reside in Pacific or Mountain timezone
  • Ability to work shifts 9am to 6pm PST

Work Rights

Not specified

Tailored Resume

Cover Letter