Customer Service Representative

Aceanimalclinic

Cisco, TX, United States
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
Aceanimalclinic is seeking a Customer Service Representative to serve as the primary point of contact for clients, ensuring positive interactions and efficient operations. The ideal candidate will possess strong customer service skills, empathy, and the ability to multitask in a fast-paced environment

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

Match Score: 85

Aceanimalclinic is seeking a Customer Service Representative to serve as the primary point of contact for clients, ensuring positive interactions and efficient operations. The ideal candidate will possess strong customer service skills, empathy, and the ability to multitask in a fast-paced environment.

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • computer efficiency
  • detail-oriented

Nice-to-have

  • compassionate and well-mannered
  • calm in emergency situations
  • welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter