Analyst Senior, Business Systems Analysis

Worldpay (FIS)

York, GBR
**
Maintain client knowledge
Provide technical support
Identify revenue opportunities
** FIS is seeking a Senior Analyst for Business Systems Analysis in York, GBR, who will provide technical support to clients while identifying opportunities to enhance revenue. The role requires strong analytical skills, client relationship management, and a solid understanding of web development and APIs. **

Job Summary

  • As an Analyst Senior, Business Systems Analysis, you’ll be working to maintain knowledge of an assigned set of clients in terms of their business and their solutions/configuration.
  • You will provide technical support to assigned clients and their respective Business Account/Relationship Managers, including ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance and technical escalation.
  • The role involves identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure.

Matching Summary

Match Score: 75

** FIS is seeking a Senior Analyst for Business Systems Analysis in York, GBR, who will provide technical support to clients while identifying opportunities to enhance revenue. The role requires strong analytical skills, client relationship management, and a solid understanding of web development and APIs. **

Skills & Requirements

Must-have

  • Maintain client knowledge
  • Provide technical support
  • Identify revenue opportunities
  • Document requirements
  • Propose solutions
  • Support client issues
  • Analyze client changes
  • Build client relationships
  • Interpret technical issues
  • Develop functional requirements
  • Support non-development projects
  • Work on complex scope
  • Develop professional expertise

Nice-to-have

  • Industry knowledge transfer
  • Client consultation best practices
  • Advocate for client needs
  • Promote new products/services
  • Multitask and analyze problems

Key Requirements

  • Bachelor's degree or equivalent training and experience
  • Minimum 3 years relevant experience
  • Consulting with clients to meet business needs
  • Understanding of web development practices
  • Practical experience in testing APIs
  • Excellent knowledge of English
  • Works independently on new projects

Work Rights

Not specified

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