QuadReal Property Group is seeking a Yardi Support Analyst to join its Enterprise Solutions team, responsible for providing end-user support for various Yardi systems. The ideal candidate should have at least two years of experience in supporting Yardi modules and familiarity with service desk operations, along with strong problem-solving and communication skills
Job Summary
This role is responsible for providing end user support for Yardi Voyager, its connected modules and monitor other connections to the ERP, linked systems.
Responsibilities include troubleshooting and resolving support requests and incidents, validating accuracy and UAT for scripts, and collaborating with vendors to implement long-term solutions.
The company offers a competitive total rewards package in addition to base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, and a pension plan.
Matching Summary
Match Score: 85
QuadReal Property Group is seeking a Yardi Support Analyst to join its Enterprise Solutions team, responsible for providing end-user support for various Yardi systems. The ideal candidate should have at least two years of experience in supporting Yardi modules and familiarity with service desk operations, along with strong problem-solving and communication skills.
Salary
Base: $80,000-90,000; Bonus/Equity: performance-based incentive plan; Benefits: comprehensive health & dental benefits, pension plan, paid time off
Skills & Requirements
Must-have
Yardi Voyager support
ITIL practices
troubleshoot incidents
system health monitoring
customer centric culture
Nice-to-have
real estate business understanding
develop strong relationships
adaptable to constant change
facilitation and collaboration skills
Key Requirements
Minimum of 2 years supporting Yardi systems/modules