As the Programs Manager you will be responsible for handling the customer experience and establishing a strategic direction and plan for customer account growth within the company
Job Summary
As the Programs Manager you will be responsible for handling the customer experience and establishing a strategic direction and plan for customer account growth within the company.
Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
Matching Summary
As the Programs Manager you will be responsible for handling the customer experience and establishing a strategic direction and plan for customer account growth within the company.
Skills & Requirements
Must-have
Customer experience management
Strategic account growth
Contract management
Financial performance oversight
Lean culture implementation
Nice-to-have
Creative thinking and problem-solving
Results-oriented approach
Building strong work relationships
Key Requirements
4 years of relevant experience
Confirmed logistics or supply chain management experience
Superior knowledge of the supply chain vertical
Project management experience
Bachelor’s degree or equivalent work/military experience (preferred)