Customer Service Representative

Destination Pet

Delaware, OH, United States
Base: $12.00-$15.00ph doe; bonus/equity: tips; ben...
On-site
Answering phones
Multi-tasking
Handling cash and cards
Destination Pet is seeking a Customer Service Representative at their Delaware, OH location. The role focuses on providing exceptional customer service to pet owners while ensuring a welcoming environment for both pets and their owners. ###

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints with patience.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $12.00-$15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative at their Delaware, OH location. The role focuses on providing exceptional customer service to pet owners while ensuring a welcoming environment for both pets and their owners. ###

Salary

Base: $12.00-$15.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • responding to complaints
  • cleaning the lobby
  • supporting team members

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • pet-obsessed professionals

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter