Site Reliability Engineer – Zscaler - Assistant Vice President

Deutsche Bank

Jacksonville, FL, US
Base: $78,000 to $120,500; bonus/equity: not speci...
Hybrid
Zscaler internet access (zia) experience
Zscaler private access (zpa) experience
Level 3 incident response leadership
You will serve as the senior escalation point for complex Zscaler production platform issues and drive stability through observability

Job Summary

  • You will serve as the senior escalation point for complex Zscaler production platform issues and drive stability through observability.
  • The role involves developing monitoring solutions with Splunk and APIs to proactively identify issues and automate responses.
  • Deutsche Bank offers a hybrid working model with competitive compensation packages including health benefits and retirement savings plans.

Matching Summary

You will serve as the senior escalation point for complex Zscaler production platform issues and drive stability through observability.

Salary

Base: $78,000 to $120,500; Bonus/Equity: Not specified; Benefits: Health, retirement, parental leave included

Skills & Requirements

Must-have

  • Zscaler Internet Access (ZIA) experience
  • Zscaler Private Access (ZPA) experience
  • Level 3 incident response leadership
  • Splunk monitoring and Grafana usage
  • Python or PowerShell API scripting
  • Ansible automation for infrastructure

Nice-to-have

  • Entra ID identity concepts knowledge
  • ServiceNow platform familiarity
  • SRE transformation champion mindset
  • Global enterprise support experience
  • Inclusive collaborative work environment

Key Requirements

  • Proven experience with ZIA and ZPA platforms
  • Strong troubleshooting skills in DNS and TCP handshake
  • Experience in large enterprise organization support

Work Rights

Not specified

Tailored Resume

Cover Letter