Senior Specialist, Employee Services

Warner Bros. Discovery

**
2-5 years hr administrative experience
Workday and servicenow proficiency
Fluent english communication skills
** Warner Bros. Discovery is seeking a Senior Specialist in Employee Services to join their Global Business Services People & Culture team. The ideal candidate will provide exceptional customer service to employees, assisting with HR-related inquiries and utilizing tools like Workday and ServiceNow while promoting self-sufficiency. **

Job Summary

  • This role serves as the first point of contact for employees, managers, and business partners regarding HR, payroll, and benefits inquiries.
  • The Senior Associate utilizes Workday and ServiceNow to process transactions, troubleshoot issues, and provide navigational support for self-service tools.
  • Candidates must maintain strict confidentiality while educating customers on self-sufficiency and contributing to departmental continuous improvement efforts.

Matching Summary

Match Score: 75

** Warner Bros. Discovery is seeking a Senior Specialist in Employee Services to join their Global Business Services People & Culture team. The ideal candidate will provide exceptional customer service to employees, assisting with HR-related inquiries and utilizing tools like Workday and ServiceNow while promoting self-sufficiency. **

Skills & Requirements

Must-have

  • 2-5 years HR administrative experience
  • Workday and ServiceNow proficiency
  • Fluent English communication skills
  • Payroll and benefits troubleshooting
  • Confidential data handling

Nice-to-have

  • Global HR service center background
  • Continuous improvement mindset
  • Subject matter expertise coaching
  • High-volume environment adaptability
  • Strong analytical problem solving

Key Requirements

  • High School diploma or equivalent
  • 2-5 years HR administrative experience
  • Fluency in English language

Work Rights

Not specified

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