The role involves handling L1 through L3 level support of service requests and incidents in a professional and timely manner
Job Summary
The role involves handling L1 through L3 level support of service requests and incidents in a professional and timely manner.
Responsibilities include monitoring critical trading system environments, resolving production issues, and developing automation tools to drive efficiency.
Candidates must possess strong interpersonal skills and the ability to work under pressure within a dynamic trading environment.
Matching Summary
The role involves handling L1 through L3 level support of service requests and incidents in a professional and timely manner.
Salary
Base: $110,000 - $135,000 USD; Bonus: Discretionary bonus eligibility; Benefits: Medical dental vision HSA FSA retirement plan match