This role will serve as the main liaison between clients and consulting teams, assisting clients in understanding services and solutions
Job Summary
This role will serve as the main liaison between clients and consulting teams, assisting clients in understanding services and solutions.
Responsibilities include proactively addressing client queries, ensuring high satisfaction, and communicating effectively with clients and internal teams.
The company fosters a vibrant and inclusive culture, offering professional development opportunities and a range of career opportunities.
Matching Summary
This role will serve as the main liaison between clients and consulting teams, assisting clients in understanding services and solutions.
Skills & Requirements
Must-have
Client liaison
Client query resolution
Survey methodology explanation
Contract support
Year over year growth support
Microsoft Office Suite proficiency
Nice-to-have
Client-centric mindset
Proactive problem solver
Strong relationship builder
Adaptability
Continuous learner
Key Requirements
Minimum 4 years of experience
Bachelor's/Post graduate degree
Excellent verbal and written communication skills
Interpersonal skills focused on client satisfaction