Guest Services Lead - Guest Services

Acathospital

Davie, NC, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Coordinate assigned teammates activities
Orient new teammates and provide training
Respond to patient and guest complaints
This role involves coordinating the activities of assigned teammates and providing ongoing training and orientation to new staff members

Job Summary

  • This role involves coordinating the activities of assigned teammates and providing ongoing training and orientation to new staff members.
  • The position requires responding to patient and guest complaints while providing courteous assistance and directions throughout the hospital facility.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off for eligible full-time team members.

Matching Summary

This role involves coordinating the activities of assigned teammates and providing ongoing training and orientation to new staff members.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Coordinate assigned teammates activities
  • Orient new teammates and provide training
  • Respond to patient and guest complaints
  • Provide assistance and directions in facility
  • Participate in regular staff meetings

Nice-to-have

  • Demonstrates knowledge of growth principles
  • Ability to type 60 words per minute
  • Computer proficiency required
  • Promote open communication with families
  • Identify areas needing improved service

Key Requirements

  • High School Diploma or GED required
  • Valid Driver's License required
  • Basic Life Support Certification required
  • Annual Defensive Driving Course required
  • Type 60 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter