Ability to manage client relationships effectively
Ticketmaster is seeking a Client Manager for their Support and Operations team in Australia, responsible for maintaining strong client relationships while delivering exceptional ticketing services. The role involves strategic planning for events, client education, and collaboration with internal teams to enhance client satisfaction
Job Summary
The Client Manager is responsible for overseeing a specific client base to develop excellent relationships while ensuring all contractual obligations are met.
This role involves planning and deploying ticketing strategies, working closely with internal departments to ensure client deadlines are achieved, and managing event finance settlements.
Candidates must demonstrate strong communication skills, the ability to resolve conflicts, and a proactive focus on meeting business deadlines in a high-pressure environment.
Matching Summary
Match Score: 85
Ticketmaster is seeking a Client Manager for their Support and Operations team in Australia, responsible for maintaining strong client relationships while delivering exceptional ticketing services. The role involves strategic planning for events, client education, and collaboration with internal teams to enhance client satisfaction.
Skills & Requirements
Must-have
Strong written and verbal communication skills
Experience with ticketing systems and products
Ability to manage client relationships effectively
Knowledge of financial settlement processes
Flexibility to work weekends and public holidays
Nice-to-have
Proactive problem-solving attitude
Passion for live entertainment industry
Experience in marketing initiative development
Leadership and team empowerment skills
Ability to handle difficult conversations
Key Requirements
Working knowledge of various ticketing systems
IT literacy with Windows Office Suite
Availability to travel minimum 3 days a week
Willingness to work flexible hours including weekends